Arcotel Onyx Hamburg, Hamburg - Reviews, Room Options & Prices 2025

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About the Hotel

Reeperbahn 1A, Hamburg, Germany, 20359

ARCOTEL Onyx Hamburg, a 4-star hotel in St. Pauli known for its hip fashion boutiques and trendy cafes, places emphasis on personal service with international standards, established by the Vienna-based family company since 1989.

Premium Room Features

The Arcotel features 215 rooms, including specialized Musical, Nautical, and Kiez theme accommodations with unique design elements. Each room comes with JOKA premium mattresses, soundproof windows, and individual climate control.

Austrian-Inspired Dining

The BAR WIENER CAFÉ serves Viennese specialty coffees and homemade pastries, while the breakfast buffet offers regional specialties and ARCOTEL signature jams. ONE A Lounge provides Hanseatic beers and crafted cocktails from 10:30 AM to 2:30 AM.

Professional Meeting Spaces

The 592 ft² boardroom accommodates 14 executives with a permanent oval table. Two business apartments feature conference tables for 10 people and multimedia systems with 55-inch screens.

Central Transit Access

Located 0.2 miles from Landungsbruecken, the hotel connects directly to public transport at St. Pauli station 0.1 miles away. The attached underground parking garage offers 310 spaces with direct elevator access to room floors.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

3 persons

34 m²

Bed options:

1 King Size Bed

City view

Coffee machine

Heating

room details

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Comfort Room

Max:

2 persons

25 m²

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

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Superior Room

Max:

2 persons

28 m²

Bed options:

1 King Size Bed

Landscape view

Shower

Heating

room details

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Getting around

A guide to all available transportation options

City Center

Hamburg 1.0 mi

Airports

Hamburg (HAM) 7.0 mi

Hamburg Finkenwerder (XFW) 12.7 mi

Train

Train Station Dammtor 1.2 mi

Hamburg Dammtor station 1.2 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

EUR 22 per day

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Baggage storage
Allergy-free rooms
Elevator
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Reeperbahn 1A, Hamburg, Germany, 20359

Map view

street view

Reeperbahn 1A, Hamburg, Germany, 20359

City landmarks

Kehrwieder 2-4 Block D

Miniatur Wunderland

1.1 mi

Train stations

Reeperbahn

2300 ft

Events

Elbphilharmonie Hamburg

1.4 mi

Bei den St.-Pauli-Landungsbrucken St Pauli 1

Old Elbe Tunnel

2100 ft

Museums

Hamburger Kunsthalle

1.5 mi

Church

St. Michael's Church

2800 ft

Museums

U-Bootmuseum

4100 ft

Museums

Internationales Maritimes Museum Hamburg

1.4 mi

Church

St. Pauli Kirche

2800 ft

Parks

Planten un Blomen

5200 ft

Broadway Theatre

Port of Hamburg

2800 ft

Museums

Museum of Art and Crafts Hamburg

1.7 mi

Fischertwiete 2

Speicherstadt and Chilehaus with Kontorhaus District

1.4 mi

Public Building

city hall of Altona

1.4 mi

Stadiums

Millerntor Stadium

2300 ft

Museums

Hamburg History Museum

2400 ft

Museums

Altonaer Museum

1.4 mi

Church

St. Peter's Church

1.4 mi

Museums

Erotic Art Museum

2100 ft

Landungsbrucken Ponton 1a

Rickmer Rickmers

3000 ft

20459 Hamburg

St. Pauli Landing Stages

2000 ft

Konigstrasse Altona

Jewish cemetery in Hamburg-Altona

4000 ft

Church

St. Catherine's Church

1.1 mi

Square

Jungfernstieg

1.1 mi

Mall

Hamburg City Hall

1.1 mi

Willy-Brandt-Strasse 60

St Nikolai Memorial

1.0 mi

Events

Gruenspan

3400 ft

Nearby

Spielbudenplatz 31

Davidwache

1200 ft

Museums

Panoptikum

1000 ft

Square

Spielbudenplatz

1400 ft

Restaurants

Tex's Bar-B-Q

800 ft

Millerntorplatz 1

Maredo

500 ft

Millerntorplatz 1

Fried Club by Bidges & Sons

1100 ft

Reeperbahn 7

Hanmi

1000 ft

Kleine Seilerstr. 1

Sausalitos

1300 ft

Reeperbahn 19-21

Zwick St. Pauli

700 ft

Millerntorplatz 1 Ecke Reeperbahn

Zwick

800 ft

Mittelweg 121B ihr verwechselt Zwick Pöseldorf mit Zwick St. Pauli

Steak & Fish House

1400 ft

Reeperbahn 42

Hard Rock Cafe

2000 ft

5 Bei den St. Pauli-Landungsbrücken

Reviews and Ratings

Feedback from previous guests about their experience.

58%

enjoyed the hotel and would happily stay again

5.8/10

Guest rating

Rooms

7.0

Location

9.8

Service

5.8

Dining

8.3

Jesse

United States of America, March 2025

5.0/10

I had a pleasant stay overall at Arcotel Onyx Hamburg. The location is fantastic for nightlife, especially being so close to the Reeperbahn, which is a huge plus for party-goers. However, I did have some issues with room cleanliness and staff responsiveness regarding my concerns, which impacted my experience. The stylish decor and comfortable beds certainly added to the appeal. 🌟

Rooms

7.0

My room was modern and spacious, but I experienced some cleanliness issues during my stay, which was disappointing.

Service

6.0

The reception staff were friendly and helped with check-in, but I did find their responsiveness to certain issues lacking.

Location

10.0

The hotel is perfectly situated right near the Reeperbahn, making it easy to access nightlife and public transportation options.

Dining

8.0

While breakfast wasn't included, I found the selection quite impressive, with plenty of options available.

Facilities

7.0

The hotel had a range of amenities, but I noted some inefficiencies in room service.

Alan

United States of America, February 2025

6.2/10

I had a pleasant stay at Arcotel Onyx Hamburg, largely due to its fantastic location near the lively Reeperbahn and excellent breakfast options. However, my experience was marred by a significant issue with the air conditioning and unhelpful night staff, which made the initial night uncomfortable. Thankfully, morning staff were much more professional and resolved my issues, making the rest of my stay enjoyable.

Rooms

6.0

The rooms were spacious and comfortable, but I had trouble with the air conditioning in my first room, which significantly impacted my comfort during the first night.

Service

6.0

While the morning staff were friendly and efficient, the night staff were unhelpful when I faced issues, leading to a frustrating start to my stay.

Location

10.0

The hotel's location is perfect for nightlife and easy access to public transport, allowing me to explore Hamburg conveniently.

Dining

8.0

The breakfast buffet had an impressive selection, catering to various dietary needs, which I thoroughly enjoyed each morning.

Facilities

6.0

Although the hotel offered essential facilities, I found the lack of prompt service for some requests disappointing, especially when timing was crucial.

United States of America, November 2024

6.8/10

My stay at Arcotel Onyx Hamburg had its highs and lows. The location was fantastic, right by the vibrant Reeperbahn, which made exploring easy. However, I encountered service issues that detracted from the experience, particularly regarding room readiness and staff efficiency. Overall, it was a stylish hotel with a decent breakfast but could benefit from improved customer service.

Rooms

7.0

The rooms were modern and comfortable, but I struggled with the hairdryer situation and air conditioning issues at the start of my stay.

Service

5.0

While some staff were friendly and helpful, I experienced inconsistent service, especially at night when the responsiveness seemed lacking.

Location

9.0

The hotel's proximity to the Reeperbahn and public transport was a major highlight, making it easy to enjoy the city's nightlife.

Dining

8.0

The breakfast had a great variety, though it wasn't included in the rate, which was a slight downside for my budgeting.

Facilities

8.0

The hotel maintained its cleanliness well and had efficient cleaning services, which I appreciated during my stay.

Jeff

United States of America, October 2024

5.2/10

Overall, my stay at Arcotel Onyx Hamburg had its ups and downs. I faced some challenges with the air conditioning initially, which was quite uncomfortable. However, once I spoke to the friendly morning staff, my experience turned positive. The location was fantastic, with easy access to vibrant nightlife, and the rooms were comfortable and well-insulated from any noise, providing a good atmosphere for relaxation.

Rooms

8.0

I found the room spacious and comfortable with effective climate control. However, the separate duvets were not ideal for me personally as a couple.

Service

6.0

The service was inconsistent; my experience with the night staff was disappointing, but the morning staff was really good and sorted out my concerns efficiently.

Location

10.0

The hotel is perfectly located at the start of the Reeperbahn, providing easy access to bars and clubs, which made exploring Hamburg a breeze.

Dining

9.0

I enjoyed the impressive breakfast selection, with various options that catered to different dietary needs, plus the bar had a perfect vibe for unwinding after a long day.

Facilities

9.0

Facilities like room service and dry cleaning were nice to have, and the cleanliness of the hotel maintained a high standard throughout my stay.